online reservations

Spa etiquette

Spa Information
Opening hours: 10:00am-8:00pm
Last treatment: 06:30pm
Email: spa-griya@santrian.com
Phone: +62 361 288 181 ex 122

Special Requirement - Should you request for a specific therapist or gender, we will make every effort to accommodate your preference. All our therapists are professionally trained for the treatment and draping protocol.

Medical Alert - Please alert the spa reception and your therapist if you are pregnant, have muscle or joint injuries, are suffering from high blood pressure, using any skincare medications or have had recent laser, plastic, or other surgery. Any of the above conditions may affect our ability to perform your requested treatment. We are unable to perform some treatments if you are pregnant.

Valuables
A jewelry box is provided at the spa villa , but we recommend that you do not bring any valuables to the spa. If you do, please remove your watch and jewelry. Please note that Rama Sita Spa will not is not responsible for lost, stolen or misplaced items.
Attire for treatment
For your comfort, we will provide you a bath robe, disposable panties, and slippers.

Pricing Conditions
Pricing and treatments are subject to change at any time without any notice. All prices indicate starting price and exclude 21% government and service charge. Check the spa menu or special offers for updates.

Age limitation
Guest visiting for spa treatments should be at least 12 years old. To respect the tranquility of all our guests, children under 12 are not permitted in the spa area.

Booking Time
Treatments are available in Rama Sita Spa only. Open daily from 10.00 a.m. ? 8.00 p.m (last treatment at 6.30 p.m). If you are delayed, please be reminded that your treatment time will be limited as a courtesy to the next guest, and your treatment will end at the time originally scheduled. We recommend making your spa appointments 24 hours in advance, by contacting our spa directly.

SPA cancellation policy
Should there be any change or cancellations of appointment time, please call Rama Sita Spa on extension ?122? at least 4 hours prior to your booking time to avoid full cancellation fee.
Walk-in appointments
Although welcomed, guests are encouraged to make arrangements in advance. All reservations must be secured with a credit card and telephone number. To schedule your appointment(s), please call our spa desk at 0361 288181 ext 122. Guests staying in the resort may dial extension 122 from guest room.

Pre Arrival time
We request your arrival at least 10 minutes prior to your treatment time, providing you with spare time to check-in, have a welcome drink, and relax before your treatment. Should your arrival be delayed, please note that your treatment time will be reduced accordingly so that we may serve the next guest on-time. Late arrival will still result in full charge for your requested service, even though your actual treatment time may be reduced.

Spa Tranquility
To preserve the tranquility of our spa environment for all guests, all mobile devices should be turned off. Rama Sita Spa is a non-smoking environment.

Meals before treatment
To get the full benefits of your treatment, we recommend not to eat two hours beforehand (especially heavy meals). However, if you are very hungry, it's better to have a small snack so that you aren't distracted by a growling stomach during your treatment.

Treatment oils
You will be massaged with special herbs and oils, so please don't wear perfume, heavy aftershave, or strongly scented lotions that might interfere with the treatment or you can have a shower prior to treatment. We will use top quality oil, so no need to have shower after treatment.